Terms & Conditions

Last updated: 2024/12/11

1. Service Provider Information

ContainForge.Cloud is operated by Dealt (Pty) Ltd
Registration Number: 2020 / 026142 / 07
VAT Number: 4350300150
Physical Address: Eldo Junction Office Park, 1055 Frederik Avenue, Eldoraigne

2. Acceptance of Terms

By accessing or using ContainForge.Cloud services, you agree to be bound by these terms and conditions. These terms constitute a legally binding agreement between you and ContainForge.Cloud.

3. Service Description

ContainForge.Cloud provides cloud platform services including but not limited to:

  • Cloud hosting services
  • Container orchestration
  • Automated scaling
  • Monitoring and management tools

4. User Obligations

Users of our services must:

  • Maintain accurate account information
  • Comply with all applicable laws and regulations
  • Protect account credentials
  • Use services responsibly
  • Not engage in any unauthorized access attempts
  • Not conduct denial of service attacks
  • Not distribute malicious software

5. Payment Terms

  • All fees are payable in advance
  • Fees are based on actual resource consumption
  • Fees are non-refundable unless otherwise specified
  • We reserve the right to modify pricing with notice
  • Accounts may be suspended for non-payment

6. Service Level Agreement

We strive to maintain optimal service levels and provide:

  • Regular system maintenance and updates
  • Monitoring and incident response
  • Technical support during business hours
  • Backup and recovery services

7. Limitation of Liability

Our liability is limited in accordance with South African law. We are not liable for:

  • Indirect or consequential losses
  • Data loss or corruption
  • Service interruptions beyond our control
  • Third-party actions or content

8. Termination

We reserve the right to:

  • Suspend or terminate services for violation of terms
  • Modify or discontinue services with notice
  • Remove content that violates our policies

9. Dispute Resolution

Any disputes will be resolved according to South African law through:

  • Initial informal resolution
  • Mediation if necessary
  • South African courts as a last resort

10. Contact Information

For inquiries:

Email: info@containforge.cloud
Phone: +27 12 004 3393
Address: Eldo Junction Office Park, 1055 Frederik Avenue, Eldoraigne